Privacy Policy

Liftly LLC ("Liftly", "we") respects your privacy. This Privacy Policy describes what information we collect, how we use it, and the choices available to you.

1. Information We Collect

To provide the Service, we collect:

Account information: name, email address, billing address, payment details (handled by our payment processor).
Service information: the public Instagram handle you provide, the target audiences you specify, and a description of your work.
Usage information: pages visited on liftly.co, features used in your dashboard, and standard server logs (IP, browser, timestamps).

We do not collect or store your Instagram password. We never log into your Instagram account.

2. How We Use Information

To deliver the Service you've subscribed to.
To process payments through our payment processor.
To send transactional and weekly progress emails.
To improve the Service and respond to your support inquiries.

3. Sharing

We share information only with:

Service providers who help us operate the business (payment processing, email delivery, hosting). These providers are contractually limited to using your information to perform their services for us.
Authorities, when required by law or to protect our legal rights.

We do not sell your personal information.

4. Cookies

We use minimal essential cookies for session management and analytics. You can disable cookies through your browser settings.

5. Your Rights

You can request access to, correction of, or deletion of your personal information at any time by writing to hello@liftly.co. Residents of California, the EU, and other jurisdictions with data protection laws have additional rights, which we honor.

6. Data Retention

We retain account information for as long as your account is active and as required to comply with legal obligations. After cancellation, we retain billing records for tax and accounting purposes.

7. Children

The Service is not intended for individuals under 18. We do not knowingly collect information from children.

8. Changes

We may update this Privacy Policy. The "Last updated" date at the top reflects the most recent changes.

9. Contact

Privacy questions? hello@liftly.co.